Privacy Policy for ScaleLeadMedia

1. Introduction

ScaleLeadMedia ("we", "our", "us") respects your privacy and is committed to protecting personal information collected through this website. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, request services, or contact us.

2. Business Information

Business Name: ScaleLeadMedia
Contact Name: Fathima Nuha
Address: 66/23 C, broomhill estate, thihariya kalagedihena
Email: hello@nuhastudio.com

3. Information We Collect

We may collect the following categories of data:

• Contact details such as full name, email address, and phone number.
• Business details such as target location, service interest, and budget range.
• Message content submitted through forms, including project requirements.
• Technical data such as browser type, device information, IP address, and usage logs.
• Marketing and analytics data from cookies and similar tracking technologies.

4. How We Use Information

• To respond to inquiries and provide requested services.
• To prepare proposals, strategy recommendations, and service onboarding.
• To manage appointments, communications, and follow-up workflows.
• To improve website performance, user experience, and conversion tracking.
• To detect fraud, maintain security, and comply with legal obligations.

5. Legal Basis for Processing

Where applicable, we process data based on:

• Your consent.
• Performance of a contract or pre-contract service request.
• Our legitimate business interests, where balanced with your rights.
• Compliance with legal and regulatory obligations.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and analytics technologies to understand website usage, measure campaign effectiveness, and improve our services. You may control cookies through your browser settings, but disabling cookies may affect functionality.

7. Payment and Transaction Data

When payments are processed through third-party providers (such as PayPal), payment details are handled directly by those providers according to their own policies. We do not store full card numbers or sensitive payment credentials on this website.

8. Data Sharing

We may share personal information only when necessary:

• With trusted service providers (hosting, analytics, CRM, email tools).
• With advertising platforms for campaign delivery and optimization.
• When required by law, court order, or regulatory request.
• To protect rights, safety, and prevent misuse or fraud.

9. Data Retention

We keep personal information only as long as necessary for service delivery, legal obligations, dispute resolution, and legitimate business records. When no longer required, data is deleted or anonymized in a secure manner.

10. Data Security

We apply reasonable administrative, technical, and organizational safeguards to protect data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is guaranteed to be 100% secure.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of your data.
• Withdraw consent for specific processing activities.
• Object to certain processing and request data portability where applicable.

To exercise your rights, contact us at hello@nuhastudio.com.

12. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

13. Policy Updates

We may update this Privacy Policy periodically to reflect service, legal, or operational changes. Updated versions will be posted on this page with the revised date.

14. Contact

For privacy questions, requests, or complaints, contact:
Fathima Nuha
ScaleLeadMedia
66/23 C, broomhill estate, thihariya kalagedihena
hello@nuhastudio.com